What technology is employed in elevators to facilitate communication during emergencies?

Emergency intercom systems are a crucial safety feature in elevators, allowing for effective communication during emergencies. In situations where passengers may feel threatened or are stranded due to mechanical failure, these systems enable them to speak directly with emergency personnel or building management. This direct line of communication can provide reassurance to individuals and facilitate a quicker response to resolve the situation.

While other options, like video surveillance systems, fire alarm systems, and automatic notification systems, contribute to overall building safety and security, they serve different functions. For instance, video surveillance helps monitor activity for security purposes, fire alarm systems detect smoke or heat to alert occupants of a fire, and automatic notification systems may inform emergency services or building staff about an incident. However, it is the emergency intercom system that specifically addresses the need for immediate and direct communication between occupants and emergency responders in an elevator emergency.